Customer Care Job in Portugal [APPLY NOW}
Are you searching for a worldwide Customer Care encounter or to have a hole year, in an excellent nation, with astounding shorelines, noteworthy spots to visit and beautiful patios to appreciate the part of the arrangement days?
These will be your assignments , Answer to client inquiries and solicitations, in a straightforward way keeping your grin, guaranteeing their fulfillment through a one of a kind client experience. Stay in touch with customers by getting approaching calls and messages, overseeing claims and demands.
You’re offering these capabilities:
- Familiarity with French (C1 Level or Native)
- C1 Level in English
- Great PC aptitudes
- Any sort of past experience or contact with customers
- Phenomenal relational abilities
- Great tuning in and compassion abilities
- Great time the executives aptitudes
- Cooperation and adaptability
- We’re offering these advantages
Natural condition, situated in the focal point of Lisbon, Customer Care great access, inward advancements following couple of months dependent on the exhibition, organization in Lisbon not as large as some others so progressively capability of developing, open space, probability of versatility.
The position requires center and devotion, however the earth is awesome and workers feel good for the test realizing what to confront and that the administrators bolster them.
- We are anticipating get notification from you!
- Wagering Connections – há 3 horas – guardar oferta – denunciar anúncio – oferta no site unique
- Vagas de Customer Service Representative em Lisboa
- Vagas na empresa Betting Connections em Lisboa
- Client assistance Representative salários em Lisboa
- CSR Duties and Responsibilities include:
- Overseeing approaching calls and client care request
- Producing potential customers that form into new clients
- Distinguishing and evaluating clients’ needs to accomplish fulfillment
Contracting a Customer administration delegate? Pursue Workable’s 15-day free preliminary to post this activity and contract better, quicker.
Responsibility Of Customer Care Representative:
A client assistance delegate, or CSR, will go about as a contact, give item/administrations data and resolve any developing issues that our client records may look with precision and effectiveness.
The best CSRs are really eager to support clients. They’re quiet, sympathetic, and energetically informative. They want to talk. Client support delegates can place themselves from their clients’ point of view and backer for them when important. Client input is extremely valuable, and these CSRs can suspect that for you. Critical thinking additionally easily falls into place for client care authorities. They are certain at investigating and examine on the off chance that they need more data to determine client grievances.
The objective is to guarantee astounding administration measures, react proficiently to client request and keep up high consumer loyalty.
- Client care Responsibilities list:
- Oversee a lot of approaching calls
- Create prospective customers
- Recognize and survey clients’ needs to accomplish fulfillment
- Construct supportable connections and trust with client accounts through open and intuitive correspondence
- Give exact, legitimate and complete data by utilizing the correct techniques/devices
- Meet individual/client support group deals targets and call taking care of amounts
- Handle client grumblings, give suitable arrangements and options inside as far as possible; follow up to guarantee goals
- Track client associations, process client records and record reports
- Pursue correspondence strategies, rules and approaches
- Take the additional mile to connect with clients
- Demonstrated client service involvement or experience as a customer administration agent
- Reputation of over-accomplishing portion
- Solid telephone contact dealing with abilities and undivided attention
- Recognition with CRM frameworks and practices
- Client direction and capacity to adjust/react to various sorts of characters
- Incredible correspondence and introduction aptitudes
- Capacity to perform various tasks, organize, and oversee time viably
- Secondary school degree
More Info Visit official page